We are pleased that you are visiting OSOOL’s website. This Privacy Policy is maintained by
OSOOL Real Estate Company, a company established under the laws of the Kingdom of
Saudi Arabia, with its registered office address at OSOOL Real Estate Company, with its
office address at OSOOL Real Estate Company, Al-Nakheel – Price Turki Road – Digital
City, Riyadh, Kingdom of Saudi Arabia. We are committed to providing the best services to
all our users. This includes respecting our users ‘ privacy and ensuring that we take all
reasonable measures to safeguard our users ‘ information and data including their
personal data (the “Data “) in accordance with the applicable regulations of the Kingdom of
Saudi Arabia. We provide this Privacy Policy to our users so that our users can understand
how we may process, collect, use, treat, and protect our users ‘ Data when they visit our
Site, and other platforms which platforms may require processing of Data and in whatever
form (the “Platforms “). Please read this Privacy Policy carefully to understand our
approach and practices regarding your Data. This Privacy Policy should be read in
conjunction with our Terms of Use and any other documents referred to in the Privacy
Policy (if any). How do we collect and use the Data? We collect your Data when you: send
us an inquiry about our offering, visit our website, or expressed interest via 1)
website/social media/messaging app/call center OSOOL REAL ESTATE COMPANY PRIVACY
POLICY DOWNLOAD PRIVACY POLICY 2) when you participate in one of our events or visit
our stands or enquire through our third-party agents 3) when you visit our sales office or
contact our sales advisors We process, collect, or use the Data only as reasonably
necessary to ensure the provision of the best possible services to our users. For instance,
some of our services may require you to sign-up and create an account or provide your
Data. In such circumstances, we may request Data from you including your name, email
address, and telephone number. What information do we collect? The information that we
may collect (which may be collected automatically in some circumstances) includes the
following: Name, ID/iqama details, date of birth, email address, phone number, nationality,
gender, income details, geographical location, age, reputation, occupation details,
financing details, Ministry of Municipal & Rural Affairs & Housing “MOMRAH” beneficiary,
government support history, internet protocol (IP) address, device information, device
event information such as crashes, system activity, hardware settings, browser type,
browser language, the date and time of your request and referral URL, Cookies that may
uniquely identify your browser or any of your accounts on our platforms and details of your
inquiry pursuant to our legitimate business interests. Why do we collect your information?
As mentioned above, we process, collect, and use the Data only as reasonably necessary
to ensure the provision of the best services to our users. The purposes for which we collect
Data include, but are not limited to, the following: 1. To respond to any queries or
expressions of interest made by you 2. To enter into or to conclude any type of contract and
agreement 3. To request your feedback, and to respond to complaints: 4. To personalize
and provide you with information about OSOOL s services and latest offers: 5. To Facilitate
email campaigns carried out by our sales and marketing departments 6. To facilitate
advertisements 7. To manage your membership in our loyalty programs 8. To fulfill any
maintenance/ service requests you raise using our applications 9. To comply with our
obligations under the Saudi Laws and Regulations (“the Applicable Law “) 10. To notify you
about changes to one or all of our platforms To whom may we disclose your personal
information? We may disclose your Data as required by the Applicable Law to government
bodies, law enforcement agencies, and other institutions that have the authority to request
such information. We may also disclose your Data to any party to the extent permitted
under the Applicable Law. You can choose not to provide certain personal information that
we request. This will generally not affect your ability to access and enjoy our platforms.
However, you may not be able to access some of the functionalities of our platforms or
some of the services we provide. Moreover, we may partner with third parties to: help us
display relevant advertising and to manage our advertising across multiple channels
including social media platforms, conduct audit activities, measure Data quality, assure
customer satisfaction, enhance customer experience, and share it with the call center on a
daily basis. Similarly, we might share your information with finance providers for financing
customers when requested. Our third-party partners may use cookies and non-cookiebased technologies to help us show you advertising based on your browsing activities and
interests on a daily basis. Also, we might share your Data with other government entities as
required by law on a weekly basis. In the event you wish to opt-out, you may contact us
using the details provided in Section – ‘How do you contact us?’. How long do we keep your
information? We will only keep your personal information for as long as is reasonably
necessary or legally permitted or required by the Applicable Law. We will ensure that it is
disposed of in a secure manner when it’s no longer needed or upon your request. When
Data destruction is required, our team will ensure secure disposal. For more information
on where and how long your personal information is stored, and for more information on
your rights of erasure and portability, please contact us using the details provided in
Section- ‘How do you contact us?’. Cookies and tracking technologies In some cases, we
may also collect your Data through the use of cookies. The term ” cookie ” refers to a small
piece of text which is downloaded and stored on your hard drive and designed primarily to
improve the services we provide. Cookies will not be stored on your browser without your
permission. Cookies only occupy a minimal part of your hard drive. When you access our
platforms, we may send a cookie to your device. There are other forms of tracking
technologies we may use, that may be used in conjunction with cookies, such as pixel tags.
These cookies and other tracking technologies enable us to recognize your device and
customize your online experience. It also helps us keep track of the services you view so
that we can send you news about those services. We also use cookies to measure traffic
patterns to determine which areas of our site have been visited and to measure transaction
patterns in aggregate forms. We use this to research and gain insights into our users ‘
habits so that we can improve the services we provide while ensuring that we reasonably
safeguard our users ‘ Data. If you do not wish to receive cookies, you can set your browser
so that your device does not accept them. What are your rights? If you wish to carry out any
of your rights -mentioned below-, we may ask you for additional information to confirm
your identity and for security purposes, before disclosing personal information to you. We
reserve the right to charge a fee where permitted by law. If you would like to carry out any of
the below rights, you may contact us using the details provided in Section- ‘How do you
contact us?’. We shall aim to comply with all requests within a reasonable time in line with
the Applicable Law. We may not always be able to fully address your request, for example,
1. If it would impact the confidentiality we owe to others, or 2. If we are legally entitled to
deal with the request in a different way. 3. If your request involves the deletion of
information that is required to comply with legal requirements. We will make every
reasonable effort to honor your request in line with the Applicable Law. In the event we
require additional time due to the complexity of the request, we shall promptly inform you
of the same. Your right as a Data owner includes the following: 1. The right to view your
Data 2. The right to delete your Data 3. The right to modify/update your Data 4. The right to
know how and why we process your Data 5. Other rights granted by the Applicable Law In
case you have a complaint about our use of your Data, you can contact us in one of the
ways mentioned in Section – ‘How do you contact us?’. We will look into and respond to any
complaints we receive. How do you contact us? In case of any queries related to this policy,
or in case you want to access your Data or opt-out or you have a complaint, you can
contact our Data Privacy Office in one of the following ways: Email us at privacy@Osool.sa
Call us at +920022288 Consent By using our platforms, you agree to be bound by the terms
of this Privacy Policy and for us using your Data in the manner described in this Privacy
Policy. Disclaimer OSOOL is not responsible if the information made available on our
platforms is not accurate, complete, or current. The information provided is for general
information purposes only. Any reliance you place on such information is strictly at your
own risk. You agree that it is your responsibility to monitor changes on our platforms. You
agree to indemnify, defend and hold harmless OSOOL and its affiliates and their officers,
directors, employees, contractors, agents, and licensors from and against any and all
losses, liabilities, expenses, damages, and costs, including reasonable attorneys ‘ fees and
court costs, arising or resulting from your use of our platforms and any violation of this
Privacy Policy and our Terms & Conditions of use. If you cause a technical disruption to any
of our platforms or the systems transmitting the platforms to you or others, you agree to be
responsible for any and all losses, liabilities, expenses, damages, and costs, including
reasonable attorneys ‘ fees and court costs, arising or resulting from that disruption.
Copyright © 2022 OSOOL, All rights reserved.
Terms and conditions
Welcome to the Osool website (www.osool.sa and/or its sub-sites, “the site “). These terms
and conditions of use (“terms of use”) are made between Osool real estate company
(“osool”, “we”, “our”, us “) a company established under the laws of the kingdom of Saudi
Arabia, with its office address at Osool real estate company, al-Nakheel – price Turki
road – digital city, Riyadh, kingdom of Saudi Arabia and you and will govern your access to
and use of the site and the platforms (as defined below). Osool offers the site, including all
information, tools, and services available on the site to you conditioned upon your
acceptance of these terms of use and our privacy policy. The services and the information
obtained through this site do not alter, modify, or supersede the terms or conditions of any
other agreement you may have with Osool or any of its subsidiaries or affiliates. These
terms of use (together, with any documents referred to herein) set out the terms under
which you may access and use, whether as a guest or as a registered user: 1. Our site; 2.
Our mobile application; 3. Our social media pages; and 4. Our other technological
platforms in whatever form. (together referred to as “our platforms ” or “the platforms “).
This terms of use is a legal document setting forth rights and obligations between you and
Osool. The terms of use are to be read in conjunction with our privacy policy, which sets
out the terms on which we process any personal data we collect from you, or that you
provide to us. Please read the terms of use and our privacy policy carefully before you start
using our platforms, as these documents will apply to your use of, including accessing,
browsing or registering to use, our platforms. By using our platforms, you confirm that you
accept these terms of use and our privacy policy and that you agree to comply with them. If
you do not agree to these terms of use or our privacy policy, you must not use our platforms
or access the site. Mere accessing our platform means that you agree to these terms and
conditions. Age restriction if you are under the age of 18 years, you may only use our
platforms under the supervision of a person that exercises parental or guardianship
authority over you (i.e. a parent or guardian). Intellectual property rights in these terms of
use, “intellectual property rights ” means all intellectual property rights and includes:
copyright, patents, database rights and rights in trademarks, designs, know-how and
confidential information (whether registered or unregistered); applications for registration,
and the right to apply for registration, for any of these rights; all other intellectual property
rights and equivalent or similar forms of protection existing anywhere in the world; Osool
real estate company terms & conditions of use download terms & conditions about us
communities opportunities get in touch media center any licenses, permissions, or rights
to use obtained by a third-party owner of intellectual property to use the content on our
platforms; “content” means our platforms, including but not limited to the underlying html,
text, design, graphics, logos, button icons and images, audio clips, video clips, digital
downloads (as well as the organization and layout of our platforms), press releases,
software and other content, including that which is provided by external third-party service
providers, published and made available to you on our platforms. Osool owns (and where
applicable is the licensee of) all intellectual property rights in the content. All rights,
including those not expressly granted, in and to the platforms and the content accessible
thereon, are reserved by Osool. Except as otherwise described herein, nothing on our
platforms shall be construed as granting, by implication, estoppel, or otherwise, any
license or right to use any trademark, or logo displayed on the platforms without the
owner’s prior written permission. Our trademarks, logos, images, and service marks used
on this site are our property and may not be used without permission from us and then only
with proper acknowledgment. Use of contents on the platforms limited license: you may
access, copy, download, and print the content contained on our platforms for your
personal and non-commercial use, provided you do not modify or delete any copyright,
trademark or other proprietary notice that appears on the content you access, copy,
download or print. Any other use of content on our platforms, including but not limited to
the modification, alteration, creation of derivative works, distribution, transmission,
performance, broadcast, publication, uploading, storage for subsequent use, licensing or
sublicensing in whole or in part in any manner without our prior written consent is expressly
prohibited. You agree to abide by all additional restrictions displayed on our platforms as
may be updated from time to time. The limited license that is referred to above is revocable
at any time at Osool’s sole discretion. Osool neither warrants nor represents that your use
of content on the platforms will not infringe rights of third parties, not affiliated with Osool.
You may not use the information provided on our platforms for any unauthorized, illegal, or
improper purposes, including without limitation marketing, the sending of unsolicited,
harassing, or slanderous messages, soliciting or promoting business or activities that are
unlawful, or any other activity that threatens the integrity or performance of any other
person’s or entity’s computer system or violates generally accepted standards of internet
usage. You may not use any hardware or software intended to damage or interfere with the
proper working of the platforms or to surreptitiously intercept any system, data, or personal
information from the platforms. You agree not to interrupt or attempt to interrupt the
operation of the site in any way. You are responsible for ensuring that your use of software,
information, and images obtained through your access to the site complies with all
applicable laws. By using our platforms, you warrant that you own any data, information, or
materials (“materials”) you provide to us. You warrant and represent that you are entitled to
post comments and materials on our site and you have all necessary licenses and
consents to do so. Any comments and materials will not contain any defamatory, libelous,
offensive, indecent, or otherwise unlawful content which is an invasion of privacy. We
discourage you from sending or posting to the site any information that you consider
proprietary or confidential. Any information you do send or post, we will assume that it is
not confidential and does not violate any intellectual property rights of a third party. You
hereby grant us an unrestricted, irrevocable license to use, reproduce, display, perform,
modify, transmit, and distribute materials and you agree that we are free to use any ideas,
concepts, know-how, or techniques that you send or post for any purpose. Our site is not
an offer to sell securities the material contained in the site is for informational purposes
only. Nothing in the site is intended as an inducement or invitation for any person to
acquire securities in any jurisdiction. Nothing in the site constitutes or forms a part of any
offer for sale or subscription of, or any invitation to offer to buy or subscribe for, any
securities, nor should it or any part of it form the basis of, or be relied upon in any
connection with any contract or commitment whatsoever. The material is not to be
construed as an offer or a recommendation to buy or sell a security. Accessing our
platforms we do not guarantee that our platforms, or any content on them, will always be
available or be uninterrupted. We may suspend, withdraw, discontinue, or change all or
any part of our platforms without notice. We will not be liable to you, if, for any reason, our
platforms are unavailable at any time or for any period. Osool reserves the right to refuse or
cancel any person’s registration to our platforms or remove any person or prohibit any
person from using our platforms, at its sole discretion, at any time and without notice.
Termination of your access or use will not waive or affect any other right or relief, to which
osool may be entitled by law. About us communities opportunities get in touch media
center third-party services certain links on our platform lead to content and resources that
are located on websites and servers not under the control of Osool, or for which
organizations other than Osool are responsible. Such websites, resources, and any
products and services offered through them are referred to as “third-party services “. Any
links to third-party services are provided as a convenience to you only. Osool takes no
responsibility for the accuracy, content, or any aspect of any third-party service, whether
linked to our platforms or not, and disclaims any and all liability to you therefor or for any
consequence of your decision to use or your use of any such third party service. You
understand and agree that: 1. Your use of any third-party service through our platforms is
subject to such terms, conditions, and limitations that the third-party service may impose
as a condition of such use, and you agree to abide by all such restrictions; 2. Either Osool
or a provider of a third-party service may restrict or terminate your access to such thirdparty service at any time; and 3. You shall not bring a suit or claim against Osool, its
partners, employees, agents, contractors, suppliers, or any of them arising from or based
on your purchase or use of resources, products or services through any third-party service.
Changes and updates to these terms of use from time to time, we may update, revise, or
change these terms of use and/or our privacy policy. These changes will be posted on our
site. Please regularly check these pages for the latest version of these terms of use and our
privacy policy as it is your responsibility to ensure compliance. Third-party service
providers may also change their terms of use from time to time. Osool may not always
update these terms to reflect these changes immediately and cannot guarantee that the
hyperlinks to third-party websites are valid and usable. Changes and updates to our
platforms we may update our platforms from time to time and may change the content at
any time. Please note that any of the content on our platforms may be out of date at any
given time, and we are under no obligation to update it. We do not guarantee that our
platforms, or any content on them, will be free from errors, omissions, or defects, whether
material or otherwise and assume no responsibility or liability in relation thereto. Viruses
we do not warrant or guarantee that our platforms will be secure or free from bugs or
viruses. You are responsible for configuring your information technology, computer
programmers, and platform in order to access our platforms. You should use your own
virus protection software. You must not misuse our platforms by knowingly introducing
viruses, trojans, worms, logic bombs, or other material which is malicious or
technologically harmful. You must not attempt to gain unauthorized access to our
platforms, the server on which our platforms are stored or any server, computer or
database connected to our platforms. By breaching this provision, you would commit
under the laws of the kingdom of Saudi Arabia and other countries. We will report any such
breach to the relevant law enforcement authorities, and we will cooperate with those
authorities by disclosing your identity to them. In the event of such a breach, your right to
use our platforms will cease, immediately. We do not warrant or guarantee that our
platforms will be secure, including from cyber-attacks, which may either seek to disrupt
access to our platforms or steal data contained on our platforms. You access our platforms
and submit any data to the platforms entirely at your own risk. Exclusion of liabilities to the
fullest extent permissible by the laws of the kingdom of Saudi Arabia, Osool excludes its
liability arising from your access to and use of our platforms. We assume no responsibility
for and make no representations with respect to the accuracy of any information presented
on the site. Therefore, all materials and information are presented as is and we expressly
disclaim any implied or express warranties of merchantability, fitness for a particular
purpose, or non-infringement of intellectual property relating to such material. In no event
shall we be liable to you or to any other person, whether in contract, tort, or otherwise, for
any loss, liability, cost, damage, or other injury of any kind whatsoever, including for
consequential, incidental, indirect, special, or punitive damages, including lost profits,
business interruption, loss of programs or data on any information handling systems or
otherwise, arising out of or resulting from: about us communities opportunities get in touch
media center 1. Any access to or use of the platforms or content, or due to any connectivity
issues occurring at your premises, even if expressly advised of the possibility thereof; 2.
Any inability by you to access the platforms or content for any reason whatsoever; 3. Any
attack upon the platforms or content, including any theft or loss of data from the platforms
or content; 4. Any virus, distributed denial of service attack, or other technologically
harmful material that may infect your computer equipment, computer programs, data, or
other proprietary material due to your use of the platforms or the content or to your
downloading of any content on it, or on any application, website or content linked to it.
Without prejudice or limitation to any of the foregoing, to the fullest extent permissible by
applicable laws, Osool excludes any liability on our behalf and on behalf of any of our
affiliates for any claims or matters arising under or in connection with these terms of use.
You may not make a claim or bring proceedings relating to the platforms or content or
against any other Osool affiliate to the extent that no direct contractual relationship exists
between you and those entities. You shall make any claim or bring proceedings only against
us on the basis that we are the party with whom you have contracted under these terms of
use. You agree to make us harmless, protect and defend us against all claims arising from
the materials that you provide to us. We shall not be held liable for any content that
appears on your website. For the purposes of these terms of use, “affiliate “means an entity
or individual that controls, is controlled by, or is under common control with, the first entity,
and “control” means the ability to direct the policies or operations of an entity, whether by
contract, ownership of equity interests, or otherwise. Any claim made in relation to the
platform or content or otherwise under these terms of use must be brought no later than
twelve (12) months from the date of the act or omission alleged to have caused the claim.
Applicable law the laws of the kingdom of Saudi Arabia will govern these terms of use and
the competent courts of the kingdom of Saudi Arabia shall have exclusive jurisdiction over
any disputes arising out of these. Entire agreement these terms of use constitute the entire
agreement between you and Osool for the use of this site and shall take precedence over
any disclaimer and/or notice attached to any communication and/or posting received from
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