Visitor Information
Your Visit, Made Easy
Welcome to Granada Mall’s Visitor Information page. Here, you will find all the essential details about your visit Explore our services, FAQs, and interactive map to ensure you make the most of your time.
Granada Mall Map
Granada Mall is located in the eastern ring road highway between exit 8-9 Ghernata District in Riyadh, Saudi Arabia.
Amenities and Services
A day in Granada Mall is as convenient as it is fun. Our amenities are set up to take care of your needs so you can focus on enjoying your time here.
Convenient Parking Spaces
Convenient parking spaces provided and easily accessible.
Baby Care Rooms
Available baby care rooms for convenient use and comfort.
Full Accessibility Services
Full accessibility services provided for all.
Getting Here
Granada Mall is accessible by bus, metro, car, or taxi as below.
We are here to assist you 24/7. For any question, you can reach out to our Osool Care team at:
Frequently Asked Questions
What are Granada Mall's operating hours?
Granada Mall is open from 9:00 AM to 10:00PM Sunday to Thursday, and from 9:00 AM to 12:00 AM on Fridays and Saturdays. Hours may vary during holidays and Ramadan.
How can I get to Granada Mall?
Granada Mall is located on the Eastern Ring Road between Exit 8 and Exit 9 in the Ghernata District, Riyadh. You can reach us by car, metro, taxi, or bus.
How can I contact the mall for further assistance?
Our Osool Care team is at your service 24/7. You can reach out at:
📞 800 128 8111
✉️ osoolcare@osoolre.com
Is parking available at the mall?
Yes, complimentary parking is available on both the ground and first floors, with dedicated spaces for families and people with disabilities.
Does the mall offer Wi-Fi?
Yes! Enjoy free high-speed Wi-Fi throughout the mall. Just connect to the mall network and follow the login instructions.
Where can I find Lost & Found services?
Visit any Customer Service Desk on the Ground level (Main entrance – Gate 1 or Southern Wing – Gate 10) or Level 1 (Gate 12 – parking entrance).
Are there baby care facilities available?
Yes, we offer baby care rooms equipped with changing tables and nursing areas. Baby strollers can also be rented for a small fee from our Customer Service Desks.
What accessibility services are available for people with disabilities?
We offer wheelchair services, accessible entrances, designated parking spaces, and specially equipped washrooms. Our staff is always ready to provide assistance.
What types of stores can I find at Granada Mall?
Granada Mall houses over 300 retail units featuring local and international brands across fashion, electronics, home furnishings, beauty, jewelry, and more.
How do I join the Granada Mall loyalty program?
Visit any Customer Service Desk to join our loyalty program and enjoy exclusive rewards and promotions.
Where can I purchase gift cards?
Granada Mall gift cards are available at our Customer Service Desks and can be used at participating stores throughout the mall.
What dining options are available?
We offer a variety of dining options including quick bites, casual dining restaurants, sweet treats and dessert shops, coffee shops, and international cuisines in our food court.
What entertainment options are available?
Enjoy Reel Cinemas featuring the latest movies, Fun Oasis for family activities and games, and Slimer where children can explore creative sensory experiences.
How can I purchase movie tickets at Reel Cinemas?
Purchase tickets online through the Reel Cinemas website, at the cinema box office, or at self-service kiosks at the cinema entrance.
How can I find out about upcoming events?
Visit our website’s Events section, follow our social media channels, or subscribe to our newsletter for updates on upcoming events and activities.
Where can I find information about current promotions?
Check our website’s “Offers” section, follow us on social media, visit our information desks, or join our loyalty program for the latest promotions.
Granada Mall Map
Use our interactive mall map to easily navigate and find your favorite stores, services, and amenities throughout Granada Mall.
